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Help, I Get Invalid Password.


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#1 Administrator

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Posted 14 August 2017 - 10:50 AM

For security reasons i had to change all passwords on the game.
You can read the full story on that in General Discussion. 
 
To receive a new password i have simplified the system quite a lot. 
 
 
1. On top of the website click on the link that says "Lost Password?"
2. Enter the username of the account you wish to receive the password from.
3. Go to the email address that is linked to the account and find the email.
4. Click the link in the email and you are taken to our website again where you can enter your new password.
 
 
In case you have any problems doing this because something is not working like it should don't hesitate to contact us.
To create a support ticket follow this link : https://support.lcgenericname02.lc

 

 

REMINDER:

 

Don't put your old password back when changing it.


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#2 SunKeeper

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Posted 14 August 2017 - 11:45 AM

In case you forgot your e-mails or passwords from them due to them being very old you also need to leave a ticket in our support section.


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Just Samuel
Serving as a GA for Descendants

 

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Thanks WeeeDi :)


#3 milojitas151

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Posted 14 August 2017 - 03:30 PM

Hello madado a tike my problem I hope to rebalance proto my password I do not get imeil cueta I have in another thing I can not go through the fall I can not play thankfulness I can have my account made tike correpondiente you will be upstairs tike will not be The only post grace staff service i hope you have everything under control dont go through again thanks :( 

Hello madado a tike my problem I hope to rebalance proto my password I do not get imeil cueta I have in another thing I can not go through the fall I can not play thankfulness I can have my account made tike correpondiente you will be upstairs tike will not be The only post grace staff service i hope you have everything under control dont go through again thanks



#4 angelmac12

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Posted 14 August 2017 - 06:15 PM

This code could not be found in our database.
If you are sure that the code you used is corredt, please use the Contact Us feature or send a email to support@lcgenericname02.

G
ame error invalid password



#5 CiaoAdios✔

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Posted 14 August 2017 - 07:05 PM

~ traducido

 

Por razones de seguridad Administrator tuvo que cambiar todas las contrasenas en el juego.
Usted puede leer la historia completa en eso en Discusión General.
 
Para recibir una nueva contrasena he simplificado bastante el sistema.
 
 
1. En la parte superior de la pagina web, haga clic en el enlace que dice "Contrasena perdida?"
2. Introduzca el nombre de usuario de la cuenta de la que desea recibir la contrasena.
3. Vaya a la direccion de correo electronico que esta vinculada a la cuenta y busque el correo electronico.
4. Haga clic en el enlace en el correo electronico y se le llevará nuevamente a nuestro sitio Web donde puede ingresar su nueva contraseña.
 
 
En caso de que tenga algun problema al hacer esto porque algo no esta funcionando como debe no dude en ponerse en contacto con nosotros.
Para crear un ticket de soporte, siga este enlace: https://support.lcgenericname02.lc/
 
 
 
~ ubersetzt
 
Aus Sicherheitsgrunden musste Administrator alle Passworter auf dem Spiel andern.
Sie konnen die ganze Geschichte daruber in der allgemeinen Diskussion lesen.
 
Um ein neues Passwort zu erhalten, habe ich das System sehr viel vereinfacht.
 
 
1. Oben auf der Website klicken Sie auf den Link, der sagt "Passwort vergessen?"
2. Geben Sie den Benutzernamen des Kontos ein, aus dem Sie das Passwort erhalten mochten.
3. Gehen Sie zu der E-Mail-Adresse, die mit dem Konto verknupft ist und finden Sie die E-Mail.
4. Klicken Sie auf den Link in der E-Mail und Sie werden auf unsere Website wieder aufgenommen, wo Sie Ihr neues Passwort eingeben konnen.
 
 
Wenn Sie irgendwelche Probleme haben, dies zu tun, weil etwas nicht funktioniert, wie es sollte nicht zögern, uns zu kontaktieren.
Um ein Support-Ticket zu erstellen, folge diesen Link: https://support.lcgenericname02.lc/

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#6 Bayftw

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Posted 14 August 2017 - 09:51 PM

How do i change my password? Website dosent even load for me yet.

I get this:

 

LCGenericName02 will be right back!

We are currently moving our websites to another server.
Between now and 48 hours the DNS should be renewed and you will see the website again



#7 CiaoAdios✔

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Posted 14 August 2017 - 10:01 PM

How do i change my password? Website dosent even load for me yet.

I get this:

 

LCGenericName02 will be right back!

We are currently moving our websites to another server.
Between now and 48 hours the DNS should be renewed and you will see the website again

Try another browser, if not, I think you have to wait.


200_s.gif


#8 Bayftw

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Posted 14 August 2017 - 10:05 PM

 

How do i change my password? Website dosent even load for me yet.

I get this:

 

LCGenericName02 will be right back!

We are currently moving our websites to another server.
Between now and 48 hours the DNS should be renewed and you will see the website again

Try another browser, if not, I think you have to wait.

 

I tried with Internet Explorer and Mozila Firefox and i still get the same message



#9 Unknown

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Posted 14 August 2017 - 10:08 PM

 

 

How do i change my password? Website dosent even load for me yet.

I get this:

 

LCGenericName02 will be right back!

We are currently moving our websites to another server.
Between now and 48 hours the DNS should be renewed and you will see the website again

Try another browser, if not, I think you have to wait.

 

I tried with Internet Explorer and Mozila Firefox and i still get the same message

 

https://www.lcgeneri...2.lc/lostpw.php

 

This link should work for u.


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#10 Bayftw

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Posted 14 August 2017 - 10:14 PM

 

 

 

How do i change my password? Website dosent even load for me yet.

I get this:

 

LCGenericName02 will be right back!

We are currently moving our websites to another server.
Between now and 48 hours the DNS should be renewed and you will see the website again

Try another browser, if not, I think you have to wait.

 

I tried with Internet Explorer and Mozila Firefox and i still get the same message

 

https://www.lcgeneri...2.lc/lostpw.php

 

This link should work for u.

 

Worked for me, now im waiting on my email to receive my new password


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#11 Unknown

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Posted 14 August 2017 - 10:21 PM

 

Worked for me, now im waiting on my email to receive my new password

 

Glad I could help you


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#12 Bayftw

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Posted 14 August 2017 - 10:29 PM

 

 

Worked for me, now im waiting on my email to receive my new password

 

Glad I could help you

 

didn're recieve any email sadly :( ill open a ticket instead



#13 CiaoAdios✔

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Posted 14 August 2017 - 10:30 PM

 

 

 

Worked for me, now im waiting on my email to receive my new password

 

Glad I could help you

 

didn're recieve any email sadly :( ill open a ticket instead

 

Make sure it is the email linked to the account, also wait 5-10 minutes for it.


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#14 Bayftw

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Posted 14 August 2017 - 10:34 PM

 

 

 

 

Worked for me, now im waiting on my email to receive my new password

 

Glad I could help you

 

didn're recieve any email sadly :( ill open a ticket instead

 

Make sure it is the email linked to the account, also wait 5-10 minutes for it.

 

I checked like all my emails, still nothing.....



#15 CiaoAdios✔

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Posted 14 August 2017 - 10:36 PM

 

 

 

 

 

Worked for me, now im waiting on my email to receive my new password

 

Glad I could help you

 

didn're recieve any email sadly :( ill open a ticket instead

 

Make sure it is the email linked to the account, also wait 5-10 minutes for it.

 

I checked like all my emails, still nothing.....

 

https://support.lcgenericname02.lc/


200_s.gif


#16 Unknown

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Posted 14 August 2017 - 10:45 PM

Using this link u will be able to access the website: 

https://www.lcgeneri...02.lc/index.php


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#17 Bayftw

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Posted 14 August 2017 - 11:31 PM

Using this link u will be able to access the website: 

https://www.lcgeneri...02.lc/index.php

Thank you, works perfectly


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#18 Unknown

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Posted 14 August 2017 - 11:52 PM

Using this link u will be able to access the website:
https://www.lcgeneri...02.lc/index.php

Thank you, works perfectly
U're welcome

#19 Meier

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Posted 15 August 2017 - 12:15 AM

I have this problem and I solve it

 

More info to resolve it: https://forum.lcgene...e-2#entry171259



#20 cebolleta

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Posted 15 August 2017 - 10:56 AM

son cuentas antiguas con algunos correos muy antiguos que por las circunstancias ya no estan activos y como vamos recibir el link para cambiar la seña? ese lc no es nuevo  hay correos muy antiguos de algunas cuentas ! a no ser que nos den la oportunidad de dar algun correo atual que esté activo! el correo es lo de menos para todos, lo importante para saber si es duenio de la cuenta es el usuario y clave!

tengo cuentas con correo activo pero algunas no creo que estan activo !