sxcion Posted November 17, 2021 Share Posted November 17, 2021 So basically that, I get disconnect randomly, any town, any server, any dungeon, doing something, doing nothing, doesn't matter, I just get disconnected from the game, I even get an error message, so is not my internet connection. I leave the error log file attached to this post error log.txt Quote Link to comment Share on other sites More sharing options...
AnXieTy Posted November 17, 2021 Share Posted November 17, 2021 Hello, can you sent up via ticket the bmp file? it will be named as the timestamp on when the error accurred Quote Link to comment Share on other sites More sharing options...
sxcion Posted November 17, 2021 Author Share Posted November 17, 2021 8 hours ago, AnXieTy said: Hello, can you sent up via ticket the bmp file? it will be named as the timestamp on when the error accurred I have lots of "dmp" files, those ones?, thanks for replying Quote Link to comment Share on other sites More sharing options...
AnXieTy Posted November 17, 2021 Share Posted November 17, 2021 Yes those ones, they sign the time of the error when it happens in their names Quote Link to comment Share on other sites More sharing options...
Fyxon Posted November 17, 2021 Share Posted November 17, 2021 Seems too the Engine problem, i had something similar time ago, but bit different problem, sometimes randomly my Nksp dissapear from the Bin folder so i extract the Nksp.rar from the bin folder and when i tried to enter from Nksp or launcher, i just got failed to connect server, like i didn't would have internet and the "solution" was always just reinstall the game. After some time when it keep happening, i just asked friend which could be a problem, he told me is the Engine.dll, bcs the one which have 02 seems is a old one, so he added in my BIN foldera new engine.dll and atm is working good and didn't had this problem anymore.  Here i attach it, if you want try it if still happening this problem to u. Quote Link to comment Share on other sites More sharing options...
Administrator Posted November 18, 2021 Share Posted November 18, 2021 Please don't use a dll or exe file that was not provided by us. The Engine.dll in our bin folder is the only right one. It is too easy to add keyloggers or rat's to dll or exe files. 3 Quote Link to comment Share on other sites More sharing options...
sxcion Posted December 8, 2021 Author Share Posted December 8, 2021 On 11/17/2021 at 2:42 PM, AnXieTy said: Yes those ones, they sign the time of the error when it happens in their names I submitted the ticket, 5 days ago, couldnt before, corona almost dragged me to hell and couldnt really play for a while, but since I got back and like 5 minutes ago I still have the same problem, weird thing, if I use another acc in the same computer one get disconnect, the other keeps on, but, when I try to log in again with the one that got disconnect I get the "account already logged in" message, like 3 times maybe and later I can log in back Quote Link to comment Share on other sites More sharing options...
AnXieTy Posted December 9, 2021 Share Posted December 9, 2021 Hello, the admin was busy working on the patch so he had no time to analize yet the file you sent us via ticket. I'll make sure he will be reminded about it.  In meanwhile, did you already try to reinstall the game from a fresh new download from the website? Maybe some file got corrupted over time and is causing you this issues. It might worth a shot 1 Quote Link to comment Share on other sites More sharing options...
sxcion Posted December 9, 2021 Author Share Posted December 9, 2021 9 hours ago, AnXieTy said: Hello, the admin was busy working on the patch so he had no time to analize yet the file you sent us via ticket. I'll make sure he will be reminded about it.  In meanwhile, did you already try to reinstall the game from a fresh new download from the website? Maybe some file got corrupted over time and is causing you this issues. It might worth a shot Hi, ok, thanks for your help with this. yes, I reinstalled the game and download the files several times but didn't help, it is really random, doesnt matter if I am doing something or nothing, I have a new thing now, If I try to buy something from santa I get disconnect Quote Link to comment Share on other sites More sharing options...
AnXieTy Posted December 9, 2021 Share Posted December 9, 2021 And there are no cpu/ram high values when those dc happens? Quote Link to comment Share on other sites More sharing options...
sxcion Posted December 10, 2021 Author Share Posted December 10, 2021 8 hours ago, AnXieTy said: And there are no cpu/ram high values when those dc happens? no, not even half, just random dc Quote Link to comment Share on other sites More sharing options...
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