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Bad News.. Rollback 3 Days


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#21 SinCaRa

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Posted 02 May 2019 - 01:28 PM

well seems like my weapons that i covered in the last 3 days are lost now , my toons only wear the covers , the weapons are lost

 

 

some have same problem with wings too



#22 JustBlaze

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Posted 02 May 2019 - 01:32 PM

yes i think its because the inventory got reset , but the toons are still wearing the rings / equip / wings like before the patch ( hard for me to explain in english but i hope adm understands )


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#23 Administrator

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Posted 02 May 2019 - 01:35 PM

well seems like my weapons that i covered in the last 3 days are lost now , my toons only wear the covers , the weapons are lost


I will fix this

#24 SinCaRa

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Posted 02 May 2019 - 01:35 PM

yeah and for V2 we lost them perhaps when we switch this jewel when we made some PvP ( lost 3 G10 full on my rogue now they are B10 xD )



#25 Administrator

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Posted 02 May 2019 - 01:39 PM

Yes you lose some items, that is normal with a rollback.
Everything in your inventory is rolled back to the 29th and everything equipped has stayed.
I can compare what you were wearing at that point with what you are wearing now and re-add those items.
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#26 Soloparaver

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Posted 02 May 2019 - 01:40 PM

Yes you lose some items, that is normal with a rollback.
Everything in your inventory is rolled back to the 29th and everything equipped has stayed.
I can compare what you were wearing at that point with what you are wearing now and re-add those items.

things were lost before 29



#27 SinCaRa

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Posted 02 May 2019 - 01:46 PM

Yes you lose some items, that is normal with a rollback.
Everything in your inventory is rolled back to the 29th and everything equipped has stayed.
I can compare what you were wearing at that point with what you are wearing now and re-add those items.

 

So we make individual ticket for recover us stuff ?



#28 probus01

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Posted 02 May 2019 - 02:17 PM

 

well seems like my weapons that i covered in the last 3 days are lost now , my toons only wear the covers , the weapons are lost


I will fix this

 

i got this problem too  :(  :(



#29 Administrator

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Posted 02 May 2019 - 02:52 PM

No, i will revocer the melded items, but thats it

#30 Tinarux

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Posted 02 May 2019 - 03:02 PM

I think the decision you made was good and the only one posible, bcs there were really many people who abuse the problem and they had thousand of items, but one question...

Why the rollback deleted items for more than 3 days? like the drake for example, i `ve had that drake for months.


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#31 Administrator

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Posted 02 May 2019 - 03:56 PM

You probably had the drake equipped at the 29th.
The items you have equipped are in a different database table than the items in your inventory.
The equipped items did not get rolled back, but the items in your inventory did.

Don't worry, i will fix this issue
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#32 Excution

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Posted 02 May 2019 - 05:45 PM

When you will give items back? I sent the ticket too

#33 Administrator

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Posted 02 May 2019 - 05:55 PM

Please be patient, this is not something that can be done in 1 hour.
Check your Mysterious Statue regulary

#34 Excution

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Posted 02 May 2019 - 06:00 PM

Got it but They are already merged and now I can't equip or unmelding it

#35 Tinarux

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Posted 02 May 2019 - 06:06 PM

Please be patient, this is not something that can be done in 1 hour.
Check your Mysterious Statue regulary

 

The pet comes to the statue, but when you take the drake, you can not put it on and when you restart the game you lose it.



#36 Excution

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Posted 02 May 2019 - 06:07 PM

Please be patient, this is not something that can be done in 1 hour.
Check your Mysterious Statue regulary


The pet comes to the statue, but when you take the drake, you can not put it on and when you restart the game you lose it.

Samething too

#37 MistX

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Posted 02 May 2019 - 06:32 PM

not only you cant unmelding the gear   also wep attack base is not the one we had  my dagger attack base was 8690 / this wep they send it to mysterious   is  7560  https://gyazo.com/99...2774251d0f19b91

also   my archer  bow was  8212    now 7154 attack base https://gyazo.com/40...fb46c12f1e0f00c

also 2 witch wand  1(9366 not meld) new one (8349 https://gyazo.com/cb...a7999007a58b015 )

meld witch wand  2 (9456)  new one ( 8349 https://gyazo.com/4d...b78c8de0fa1ca0b )



#38 JezeBelle

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Posted 02 May 2019 - 08:31 PM

ok listen guys, as i tried to tell yout his morning, our admin is good, but even he needs time to fix this

the rollback itself only solved the main problem, and as u see, created more

the 30+ tickets in our system right now, dont help. you will slow him down!

if your issue has anything to do with melded items please sit down n wait abit, he will get to you soon as he can

he has a lonnnnnnng list to go through, its not just, 5 people, try to remember this n let the man work his magic

 

-note- ANYone experiencing issues with/ loss of halloween wings, i have u all tracked when i gave them, please just let the mass majority get fixed and i will deal with you myself when things calm down xo


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#39 Crossarch

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Posted 02 May 2019 - 08:51 PM

Please be patient, this is not something that can be done in 1 hour.

Can you even read people or what? You can only rant about "MEH I LOST MY SHT, I LOST SMTH WHAT I DIDN'T EXPECT TO". You've been told it's all coming back 100% for sure. Just give ONE PERSON time to fix it all (yes, Wiza works alone as an Admin, have some respect for fk sake).


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#40 KiserSalse

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Posted 03 May 2019 - 01:35 PM

Just wanted to say "thank you" for all your diligent efforts in a situation not of your making.  I too, have lost items and it is a disappointment but the game goes on.  It's a shame the real culprits that use cheats and exploits cannot just have their toons be placed in stocks by that Randol arena where others can throw rotten Easter eggs and tomatoes for a few days....lol. Anyway keep up the good works. ^_^


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